OUR SERVICES
Practical HR support across four core areas.
Each service pillar is designed to address the most common HR challenges Singapore SMEs face – without the complexity or cost of a full in-house HR function.
01 💬
HR ADVISORY
Day-to-day HR guidance, on demand.
The employment issues that come up regularly in any growing business – onboarding, contracts, leave disputes, resignations – require more than a Google search. Our advisors provide practical, Singapore-specific guidance based on decades of real experience.
Who this is for: Business owners and managers who handle HR directly without dedicated internal support.
COVERED UNDER THIS PILLAR
- ✓ Employee onboarding and offboarding processes
- ✓ Employment contract queries and interpretation
- ✓ Leave administration (annual, medical, maternity, childcare)
- ✓ Working hours, overtime, and shift arrangement queries
- ✓ Probation, confirmation, and extension matters
- ✓ Employee disciplinary process guidance
- ✓ Resignation handling and notice period management
- ✓ Attendance, lateness, and misconduct matters
- ✓ Reference checks and verification practices
02 ⚖️
COMPLIANCE GUIDANCE
Know your obligations before they become problems.
Singapore’s employment regulatory landscape is detailed and evolving. MOM requirements, tripartite advisories, CPF rule changes – staying current is a full-time task. We provide preliminary guidance so SMEs understand their obligations and identify areas that need professional attention.
Note: Guidance provided is preliminary and advisory in nature. For matters requiring legal representation or MOM proceedings, we will recommend appropriate professional referrals.
COVERED UNDER THIS PILLAR
- ✓ Singapore Employment Act requirements and applicability
- ✓ CPF contribution obligations and computation
- ✓ Tripartite Guidelines on Fair Employment Practices (TGFEP)
- ✓ Workplace Fairness Act awareness and preparation
- ✓ Re-employment obligations for employees aged 63+
- ✓ MOM employment practices (itemised payslips, key employment terms)
- ✓ Work pass compliance queries (general guidance)
- ✓ General HR compliance health checks
03 📄
POLICY & DOCUMENTATION
Structure your HR without starting from scratch.
Many SMEs operate without formal HR documentation – no employee handbook, no grievance procedure, no performance management process. We provide templates and guidance to build these foundations, reducing administrative burden and compliance risk at the same time.
Delivered as: Customisable templates with advisory guidance. Not generic downloads – shaped to your business context.
COVERED UNDER THIS PILLAR
- ✓ Employee handbook development and review
- ✓ Leave policy design and documentation
- ✓ Performance management process and appraisal frameworks
- ✓ Grievance handling procedures
- ✓ Workplace conduct guidelines and code of conduct
- ✓ HR forms and templates (warnings, contracts, offer letters)
- ✓ Onboarding and offboarding checklists
- ✓ Document control and HR filing best practices
04 🤝
EMPLOYEE RELATIONS
Navigate difficult people situations with confidence.
Employee disputes, grievances, and performance issues are stressful for any manager – especially without an HR background. A misstep can escalate quickly. Our advisors guide you through the appropriate process so situations are handled professionally, fairly, and in line with Singapore employment norms.
Who this is for: Business owners, operations managers, and team leads facing difficult employee situations without internal HR support.
COVERED UNDER THIS PILLAR
- ✓ Employee grievance handling guidance
- ✓ Conflict management approaches and de-escalation
- ✓ Workplace communication and documentation practices
- ✓ Formal disciplinary process guidance (show cause, inquiry)
- ✓ Performance improvement planning (PIP)
- ✓ Employee counselling approaches
- ✓ Separation management (resignation, termination, mutual)
- ✓ Post-employment dispute prevention
Not sure which service fits?
Tell us what you’re dealing with and we’ll point you to the right support – or see our plans and pricing.